DELIVERY INFORMATION

Royal Mail Strike Delays

For those who chose Standard delivery on the following days please be aware of a possible delay in receiving your products as collections from our warehouse and delivery to you may be affected.

• Friday 26 August 2022
• Wednesday 31 August 2022
• Thursday 8 September 2022
• Friday 9 September 2022

If you require your order urgently we suggested you pay for the Next day delivery option as DPD will be unaffected at this time. Collections and deliveries will resume the day after strike action finishes and apologise in advance for any inconvenience caused.

Dispatch

We aim to dispatch all orders on the same working day for orders received before 2pm GMT Monday – Friday.

For orders received after 2pm GMT Monday – Thursday, orders will be dispatched on the next working day.

For orders received after 2pm GMT on a Friday or Public Holiday, orders will be dispatched on the next working day.

UK Mainland Deliveries

For orders under the value of £50 we offer the choice of DPD Next Day Delivery at a cost of £4.95 or Royal Mail Tracked 48 which is a 2-3 working day delivery from dispatch for a cost of £3.00.

For orders over the value of £50, delivery is via DPD Next Day Delivery at a cost of £4.95. DPD delivers Monday – Friday as standard (Next working day delivery does not include Saturday 's or bank holidays as a delivery day).

In summary – if you place your order before 2pm Monday-Thursday, you can expect to receive your parcel the next day if you choose the DPD option.

Orders placed before 2pm Friday will be delivered the following Monday, if being delivered via DPD.

Orders placed after 2pm on a Friday or over the weekend will be dispatched on the Monday and delivered on the Tuesday (assuming no bank holidays), if being delivered via DPD.

For orders over £75 in value, we provide DPD Next Day Delivery free of charge.

Remote locations - unfortunately due to the complexity of shipping to remote areas of the UK we are unable to provide next day shipping, but orders will usually be with you within 2-3 days depending on courier services.

We encourage you to provide your mobile number when you check out, so you can receive notifications from DPD or Royal Mail and monitor or make changes to your delivery, your number will not be used for anything else.


If you have any questions at all, please feel free to Contact Us

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