Contact Us

We like paddling the best but coming in a close second, we like hearing from you. We pride ourselves on trying to deliver excellent customer service. If you have a question, issue or some feedback for us, we would be delighted to hear from you.

If you need help choosing the right product for you check out our Ask an Expert Page.

For returns, delivery information and more check out our FAQs.

If you guidance on how to use a Red product or are looking for care and maintenance tips, check out our Red Support Centre.

If you would like to reach out to your team with a question, please fill out the form below, via email or alternatively pick up the phone and call the office.

Our standard Customer service opening hours are Monday- Friday 9am-5pm GMT, but we will try and come back to you within 24 hours, even if it is outside of our normal working hours.

Customer Service:

Help Line: +44(0)1803 896847

Head Office

Red Paddle Co Ltd, Unit 12

Halwell Business Park


Totnes, Devon


United Kingdom